Lindsay Wenger is Vice President for Zaplox, Mobile Guest Journey Solutions and previously Sr. Director – Management & Ownership Groups for TravelClick. A tenacious seller with an analytical mindset, Lindsay has been with in the hospitality industry for over twelve year years and has proven abilities to mobilize teams in cross-matrixed organizations and drive extraordinary results. Prior to TravelClick, Lindsay held sales positions with various hospitality companies, including Denihan Hospitality Group and Rosewood Tucker’s Point.
Lindsay has been an active member of HSMAI for several years, and holds a B.S. in Hotel & Tourism Management from the University of Massachusetts at Amherst.
Debbie Howarth, Ed.D, CHME, CHDM, CHE
Debbie is a professor in the College of Hospitality Management at Johnson & Wales University, Providence and has taught there since 2003. She teaches undergraduate sales, marketing and meeting management courses and graduate hospitality and research courses. Debbie has been a board member of HSMAI Boston since 2000. She is a past president of the chapter and has been treasurer since 2001.
Debbie holds a doctoral degree in Education from Boston University; a master’s degree in Hospitality Administration from UNLV; and a Bachelor’s Degree in Small Business Management from the University of Vermont. Debbie earned the designations Certified Hospitality Marketing Executive, Certified Hospitality Digital Marketer, and Certified Hospitality Educator.
Managing Director/Virtual Assistant
Julie is the President of JewelComp Services. Julie currently manages 4 HSMAI chapters (Boston, Florida Keys, Hawaii and Southern Colorado) along with 2 other associations (LTRBA and RedWeekMLS). Julie previously consulted with HSMAI Headquarters for 12 years, working in Chapter Relations, Membership and Collegiate Chapters, among other areas. Julie has been managing HSMAI chapters since 2001, when Boston HSMAI President, Joe Rogan, approached her with the idea, making Boston her first chapter to manage. Over the years, Julie has managed over 20 HSMAI chapters, at one time or another. She does all of this “virtually”, dividing her time between Valparaiso, Indiana and Foley, Alabama.
Collegiate Relations, University of New Hampshire
Jon Moore has spent his career leading Sales, Operations and Digital Marketing teams, and recently retired from his 40 year Marriott International career. Jon has recently started Jon Moore & Associates, LLC a partnership of several skilled executives & thought leaders in the Hospitality Industry, focused on Revenue Performance through Hospitality Sales, Branding and Digital Marketing Consulting.
Presently, Jon also is an adjunct Professor of Hospitality Management at the University of New Hampshire, Paul College of Business & Economics. He oversees the Professional Development courses for Hospitality Majors, and grooms them through to launching their careers. Jon is the Faculty Advisor for the UNH HSMAI Student Chapter. He is also a member of the International Board of Advisors for the UNH Hospitality Management Program.
Collegiate Relations, Boston University
Makarand Mody is Assistant Professor of Marketing at the Boston University School of Hospitality Administration (SHA). He has worked with Hyatt Hotels Corporation, Kingfisher Airlines, and as a qualitative research specialist with IMRB International in India. He has also consulted with companies on branding, service, and marketing strategy related issues. Makarand’s academic research is based on consumer experiences within the hospitality and tourism industries and on the sharing economy.
VP of Marketing & Communications
Yana Bushoy is an Account Director at marlo marketing, an integrated marketing agency. Yana is focused on direction and oversight of the agency’s Hospitality Marketing division, providing full-service ‘outsourced’ marketing solutions to hotel and restaurant partners. Prior, Yana was the Director of Marketing for a 27-unit full-service restaurant chain, responsible for developing and implementing all marketing efforts for the brand. Yana is a graduate of Cornell University’s School of Hotel Administration and also serves on the Cornell Hotel Society New England board.
VP of Membership
Deborah Tappan, CRME. Director of Revenue Management at The Colonnade Hotel, Boston. Dedicated professional with over fifteen years’ experience in hospitality, primarily with Independent luxury properties. Very organized and customer focused individual with extensive knowledge of Rooms Division and Revenue Management departments. Deborah takes pride in her strategic and tactical abilities when making revenue decisions; develops and deploys selling strategies for all demand periods to maximize profitability, to estimate the marginal value of capacity and measure demand. Deborah has been an active member of HSMAI Boston Chapter for several years.
Jessica Hayes started her career in hospitality right out of college. An enthusiastic advocate for hoteliers as they navigate the world of hospitality technology, Jess has a breadth of experience in software sales, marketing and customer success. Jess had her own hospitality technology consultancy and has worked with Tripleseat, Volara, Lobster Ink and Mode:Green. She has also held sales and account management positions with Intelity, Passkey and Amadeus.
Heather Rose Linda
HeatherRose Linda is the Revenue Manager at The Inn at Longwood Medical. With over 20 years of hospitality experience, 19 years evolving the same property in the Longwood Medical Area, HeatherRose’s dedication to understanding the needs of and supporting families in the medical community is unsurpassed. She also extends that support to working with and volunteering for organizations such as ROFEH International and The Gift of Life Foundation. She hopes to bring that knowledge to the philanthropic effort of HSMAI Boston. HeatherRose is a graduate of Johnson & Wales University- Providence with degrees in Food & Beverage Management and Hospitality Sales & Meeting Management.