Lindsay Wenger is Vice President for Zaplox, Mobile Guest Journey Solutions and previously Sr. Director – Management & Ownership Groups for TravelClick. A tenacious seller with an analytical mindset, Lindsay has been with in the hospitality industry for over twelve year years and has proven abilities to mobilize teams in cross-matrixed organizations and drive extraordinary results. Prior to TravelClick, Lindsay held sales positions with various hospitality companies, including Denihan Hospitality Group and Rosewood Tucker’s Point.
Lindsay has been an active member of HSMAI for several years, and holds a B.S. in Hotel & Tourism Management from the University of Massachusetts at Amherst.
Debbie Howarth, Ed.D, CHME, CHDM, CHE
Debbie is a professor in the College of Hospitality Management at Johnson & Wales University, Providence and has taught there since 2003. She teaches undergraduate sales, marketing and meeting management courses and graduate hospitality and research courses. Debbie has been a board member of HSMAI Boston since 2000. She is a past president of the chapter and has been treasurer since 2001.
Debbie holds a doctoral degree in Education from Boston University; a master’s degree in Hospitality Administration from UNLV; and a Bachelor’s Degree in Small Business Management from the University of Vermont. Debbie earned the designations Certified Hospitality Marketing Executive, Certified Hospitality Digital Marketer, and Certified Hospitality Educator.
Tyler Smith is Assistant Director of Sales at the Four Seasons Hotel Boston, specializing in Group Sales and Business Development. Prior to his time in Boston, Tyler held numerous positions in hotel operations, specifically F&B Management and Conference Services at the Four Seasons Hotel Doha, Qatar. Tyler holds a Bachelor of Business Administration with a focus in Hospitality, Finance from Les Roches International School of Hotel Management, Switzerland.
VP of Event Planning & Sponsorship
Mary Chin is the Director of Sales for TravelClick covering the Boston, Coastal Connecticut and Rhode Island Markets. Mary’s passions include outstanding customer service, operational excellence, creative solutioning and process improvement. Previous leadership posts include: Corporate Meeting Planner for Towers Watson and Maine Pointe and Sales, Catering and Operations at the Boston Harbor Hotel. Mary is a graduate of Colby College in Waterville, ME, has earned a Certification as a Meeting Planning Professional (CMP) and is often invited to be a guest speaker at industry professional gatherings. Mary is active in local chapters of HSMAI and SKAL.
Managing Director/Virtual Assistant
Julie is the President of JewelComp Services. Julie currently manages 4 HSMAI chapters (Boston, Florida Keys, Hawaii and Southern Colorado) along with 2 other associations (LTRBA and RedWeekMLS). Julie previously consulted with HSMAI Headquarters for 12 years, working in Chapter Relations, Membership and Collegiate Chapters, among other areas. Julie has been managing HSMAI chapters since 2001, when Boston HSMAI President, Joe Rogan, approached her with the idea, making Boston her first chapter to manage. Over the years, Julie has managed over 20 HSMAI chapters, at one time or another. She does all of this “virtually”, dividing her time between Valparaiso, Indiana and Foley, Alabama.
Collegiate Relations, University of New Hampshire
Jon Moore has spent his career leading Sales, Operations and Digital Marketing teams, and recently retired from his 40 year Marriott International career. Jon has recently started Jon Moore & Associates, LLC a partnership of several skilled executives & thought leaders in the Hospitality Industry, focused on Revenue Performance through Hospitality Sales, Branding and Digital Marketing Consulting.
Presently, Jon also is an adjunct Professor of Hospitality Management at the University of New Hampshire, Paul College of Business & Economics. He oversees the Professional Development courses for Hospitality Majors, and grooms them through to launching their careers. Jon is the Faculty Advisor for the UNH HSMAI Student Chapter. He is also a member of the International Board of Advisors for the UNH Hospitality Management Program.
Collegiate Relations, Boston University
Makarand Mody is Assistant Professor of Marketing at the Boston University School of Hospitality Administration (SHA). He has worked with Hyatt Hotels Corporation, Kingfisher Airlines, and as a qualitative research specialist with IMRB International in India. He has also consulted with companies on branding, service, and marketing strategy related issues. Makarand’s academic research is based on consumer experiences within the hospitality and tourism industries and on the sharing economy.
VP of Marketing & Communications
Yana Bushoy is an Account Director at marlo marketing, an integrated marketing agency. Yana is focused on direction and oversight of the agency’s Hospitality Marketing division, providing full-service ‘outsourced’ marketing solutions to hotel and restaurant partners. Prior, Yana was the Director of Marketing for a 27-unit full-service restaurant chain, responsible for developing and implementing all marketing efforts for the brand. Yana is a graduate of Cornell University’s School of Hotel Administration and also serves on the Cornell Hotel Society New England board.
VP of Membership
Deborah Tappan, CRME. Director of Revenue Management at The Colonnade Hotel, Boston. Dedicated professional with over fifteen years’ experience in hospitality, primarily with Independent luxury properties. Very organized and customer focused individual with extensive knowledge of Rooms Division and Revenue Management departments. Deborah takes pride in her strategic and tactical abilities when making revenue decisions; develops and deploys selling strategies for all demand periods to maximize profitability, to estimate the marginal value of capacity and measure demand. Deborah has been an active member of HSMAI Boston Chapter for several years.
Regina C. Aubuchon
Regina has been in the Sales & Hospitality Business for over 20 years. She has held senior-level sales positions and has built her reputation on leading each market she has worked in by building REVPAR Index growth year-over-year. She designs action steps focused on maximizing revenues, establishing corporate accounts and strategizing and implementing marketing tactics. Her experience encompasses connecting with people in a meaningful way, capture the client’s vision and effectively convey these specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales. Continually innovating ways to expand the reach by tapping into community organizations, hospitality and event planning associations, non-profit fundraisers and attending media events to elevate the hotel’s market share awareness and driving further business. She currently sells for two Hilton properties in Boston, Massachusetts.